Billing, Trial & Refund Policy

Starter is $149 per month, Active Team is $349 per month, and Elite is $499 per month. Every plan includes the full set of team page sections.

The pricing page always shows the current plan details before you start checkout.

Sport Link offers a 7-day trial before the paid commitment begins. The checkout page shows the trial and subscription details before you start.

If you cancel before the 7-day trial ends, your paid service term does not begin. If you continue after the trial, your team is starting a 12-month service commitment billed monthly.

Sport Link plans are structured as a 12-month service commitment billed monthly. The monthly payment is the billing schedule for the 12-month term, not a month-to-month agreement.

After the 7-day trial, monthly billing continues through the 12-month term.

If you need to cancel or change plans during the 12-month term, submit a request through the Contact page. We will review the request and available options with you.

Your first monthly charge happens when the 7-day trial ends, which is when the paid 12-month term starts. After that, your plan is billed monthly on the same day of the billing cycle through the term.

Checkout and monthly billing run through our payment processor. Sport Link does not store your card details.

Your receipts and billing history come from that processor's confirmation emails.

Cancel before the 7-day trial ends and you will not be charged for the first month. Send the cancellation request through the Contact page and we will confirm in writing.

Once the paid term has started, your team is in a 12-month service commitment billed monthly, so cancellation is not automatic month to month.

If you need to cancel or change plans during the term, submit a request through the Contact page. We will review the request and available options with you. Your team keeps access through the month you have already paid for.

Monthly charges are generally non-refundable, including partial months after a cancellation.

Billing mistakes and duplicate charges are reviewed case by case. Send the date and amount through the Contact page and we will look into it.

If a monthly payment does not go through, we will let you know and dashboard access can pause until the payment is settled. Your team content stays in place while we sort it out, and access returns once the payment succeeds.

Upgrades and downgrades during the 12-month term are handled by request. Submit it through the Contact page and we will review the request and available options with you before adjusting the next monthly charge.

Prices shown do not include taxes. Where tax applies, it is added at checkout or to the monthly charge.

If we change plan pricing, we will give existing teams advance notice by email before the new price applies to their account.

For anything about billing, the trial, cancellation, or a charge you do not recognise, submit a request through the Contact page.